Despite providing free support at the Hovatek Forum, we acknowledge that some cases require special attention. For such users, we offer Private Support.
What makes Private Support so special?
Our Private Support package is everything in Free Support plus real-time support by a Hovatek Representative for just $5 per 30 minutes.
Free Support | Private Support | |
Support Platform | Forum Only | Instant Messengers |
Response time | Twice Daily | Real Time |
Instant Responses | ✖ | ✔ |
Step-by-step guidance | ✖ | ✔ |
Private Conversations | ✖ | ✔ |
Remote Repairs (LRAS) | ✖ | ✔ |
Pickup & Delivery Repairs | ✖ | ✔ |
Free T-shirt* | ✖ | ✔ |
*You get a free T-shirt when you subscribe for $30 worth of Private Support. Free Shipping within Nigeria.
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