Private Support

Hovatek is primarily an online Tech. support platform where you can get Tutorials, Videos and Technical Support to help resolve your device problems for free. Despite providing free and prompt support, we realize that some people require extra support either because they find the tutorials overwhelming or require urgent assistance with specific issues. For such users, we have a Private Support package.

How does the Private Support work and how much does it cost?

With our Private Support, you’ll be live (real-time support) with a Hovatek Representative. To initiate a Private Support request, simply contact us on any of our support platforms or send an email to [email protected] requesting Private Support. See the table below for supported Private Support platforms and their rates:

Support Platform Nature of Support Cost / 30 Minutes (USD)
Skype Text Text chat only 5 .00
Skype Call Audio or Video calls 8 .00
Live Remote Assistance (LRAS) Remote connection and repairs 10.00

How do I pay for Private Support

Its important that you first request a Private Support session (by contacting us) before going ahead to pay. Once you’ve chosen a Private Support platform, how much support time you want and know the total cost (from the table above), you may proceed to pay via:

Paypal: [email protected]

Payoneer:[email protected]

Skrill: [email protected]

After making payment, send an email to [email protected] . We should be able to confirm your payment within 5 minutes after which a Hovatek Representative will schedule a Private Support session. .

* Note: We only provide Private Support during our working hours

Have any Question or Comment?

66 comments on “Private Support


Pls I want to become full premium member.detail to pay in local bank and the amount,


Please i need help, i was try to install cwm recovery on my infinx zero, phone, using sp flash tool and and my phone got bricked.
it can not even enter into recovery mode, and the phone is not coming up. please what help is available


Please, create a new thread at our forum and our forums reps will provide free step by step assistance
see for how to create a thread


Please send me Repligo product key and activation code. My BB pin is 2233472d

Aminu Musa

Hello sir, thanks for the good job you are doing. Please, my infinix hot note x551 is showing privacy protection password. I need your help on how to solve it. Thank you once more. Aminu Musa


My phone that not get faster if you can help please help me

kazeem lamidi

am using itel 1400 tecno phone, am having a problem with the phone anytime i switch on the phone it just tell me the phone memory is full and i have deleted all the application on it, yet still the same, please what should i do


pls i neet rom opsson D1s


Reload the costom rom


i want to be a member

billy zackzon

Plz sir my tecno L6 anytime call come in, it keep telling me that the phone has stole plz Help me out thanks


payment details are stated above


sir i have paid to become a premium member and i have sent the details 4 u via email and phone number


Please, create a new thread at our forum and our forums reps will provide free step by step assistance
see for how to create a thread


sir can i have access to any rom from hovatek and does it takes


your account has been successfully upgraded to Premium


Please I need access link to download cwm for infinix hot note x551


you already have download permission for all our ROMS


Hi how can I have access to all Itel Inote pac files I need it ,,,, pls can some one show me the link to downloa it?????


I have the file ,infinix x551 it work perfectly


Hi Hovertak,, can you pls grant me a permission to download Itel inote pac file???

I have Try to download it, time without number,, but the complain is that ,,, sorry I don’t have access to these file pls can you help me out?


Please l need your help l can’t pick calls/incoming calls on my techno L6. Error is ”unfortunately your phone has stopped. I have took it nearby phone repairer but still can’t pick my calls.
Kindly grant me access and l need your help.


Good day 2u, pls my techno m5 went blank and didn’t boot afterwards. I tried to reset to factory setting but always failing and stops at techno logo, kindly help me on what to do, tnx.


pls i need some one to help me with the
exact link to download the firmware, my
hot note x551 is showing privacy
protection password

Jafari mruke

Assalam alaykum

owoseni olawale

i what to register


I want to Register with you

ugobeck prince

I want to download media tek USB vcom for win 7 32bit


You’ll need to make a payment

I want to download media tek USB vcom win 7 32bit

Oghenefejiro D

Hovatek team for me right now is the best technological team when it comes to repositioning ones phone. I want to say a big thank you to the hovatek team for being of a assistance to me, with their guide I have been able to get my Tecno G9 tablet up amd running again with the stock Rom backup I downloaded. My sincere gratitude to the team. I will for sure upgrade my membership to premium membership.

Oghenefejiro D

Before it escape my mind the hovatek mobile app did not work on my Tecno G9 tablet.


Hello. i have the Itel 1701 tablet. i cant seem to browse on it, even though the phone shows that is is connected to the wifi. Even the mobile data when connected is not browsing. what do i do please?

Adeyemo Olusegun

My innjoo halo is not booting please i need help


how do i send money via money gram or western union


thank you guyz for the good job you are doing frm Kenya


please hovatek i have itel5020′ i need to unlocked the password, pls how to unlock it…


Did u guys also deliberate on hard ware


i was charging my phone in the car surdenly the charger got burn and affect my phone from charging please what can i do


my phone is infinix hot2

dauda abubakar

Pls help me out i want to flah my gionee p3 and and it couldn’t conect to d system via USB. Is there any way to fash it ?

How long will it take for premium membership to be processed and granted to me after bank payment??


This will only take about 30 minutes

Please I didn’t remember my pattern lock on my infinix 510 . Can you help me to unlock it


We can help.
create a new thread
see for how to create a thread

pls sir i need solution on how to download tecno flash files


good day sir i am having problem download mtk driod tools


what problem please?


Good day every one please i need your assistance my system is 32bits and when ever i download mtk driod tools it comes in form of a rar or zip file type


Good evening sir, thanks for the your concern but i forgot to add that i have tried extracting with win zip and pea zip and even z zip i wil like you to put me on a vedio on how to extract an d the first stage of installation. thank you sir i realy appriciate


i need some asiistance pls


what do you need assistance with?


some assistance pls..


Hi.. Sir i need stock rom for mi tribe a500….


Hi.. Sir i need stock rom for MHORSE 630

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