Q: What are the benefits of becoming a Premium Member of Hovatek?
A: Being a Premium Member allows you enjoy benefits from Hovatek like:
- Live & private support via BBM, Skype, Phone call or our Forum whenever you have device issues / questions
- Faster support for device related issues and questions
- Live Remote Assistance Service (https://lras.hovatek.com). This technology enables us remotely access and fix your device wherever you are without needing any physical access
- Emailing you certain step by step guides if you have difficulty accessing them at our website
Q: How do I identify a Premium Member at the forum?
A: Simply check any post made by the person, you will see “Premium Member” just below the username.
Q: How often will I have to renew my Premium Membership?
A: Premium Membership is a one-time thing. No monthly or yearly renewal whatsoever.
Q: Are there any other fees associated with Premium Membership?
A: Yes. Your first support session is free. You will however be billed for subsequent private support sessions.
Q: What are the billing rates for Private Support?
A: See the support billing table at https://forum.hovatek.com/thread-10716.html
Q: Will I cease to be a Premium Member if I don’t pay for support?
A: No. You’ll always remain a Premium Member but be entitled to enquiry only on all our private support platforms. Support remains free on all our public support platforms. You only need to pay for private step by step support or consultations.
Q: How can I become a Premium Member?
A: To become a Premium Member of Hovatek
- If you don’t yet have a Hovatek Forum account then register at https://forum.hovatek.com/member.php?action=register ). After Registration, your account should automatically get activated
- If you don’t automatically get logged in, login at https://forum.hovatek.com/member.php?action=login
- Pay $10 (Non-refundable) via Paypal, Debit card or Credit card to Hovatek using the payment form below
- For those who prefer to use Skrill, transfer $15 (Non-refundable) to [email protected]
- After payment, send your Payer name (the name used in making the payment), username at the Hovatek Forum and Phone number to [email protected] (via Email)
Your Account will be upgraded to Premium Membership once payment is confirmed
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
* Upgrade to Premium Membership for Live Support: https://blog.hovatek.com/premium-membership
* Hovatek's Mobile app: https://app.hovatek.com
* Skype: Hovatek
* BBM: Hovatek
* BBM Channel: http://www.pin.bbm.com/C00403D80
* PC chat: Click "Chat With Us" at the bottom-right corner of this page
* Helpline(s): +2348149906767
* Email: [email protected]
* Facebook: https://facebook.com/hovatek
Redistributing our Copyrighted material(s) without permission will get you expelled indefinitely from Premium membership package without a refund.