Frequently Asked Questions
- What is Hovatek?
- What services do you offer?
- What are Hovatek’s official working hours?
- Does Hovatek provide any free services?
- How does the Hovatek Instant Messaging Service (IMS) work?
- Where do I download Hovatek’s official mobile / PC app?
- Can Hovatek really fix my device without any physical access to it?
- Does Hovatek offer Private Support?
Your question is not listed? Contact us
—- Answers —-
We’re a Nigerian-based online / remote Tech. Support platform where device (e.g mobile phones, PCs, tablets, modems etc) users can easily and conveniently get free solutions to their device issues or questions.
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We provide:
- Customer care services to all device users
- Sales of devices / accessories
- Repair / maintenance services
- Device related orientation / training
- Android development
Our Working hours are Mondays – Saturdays ; 09:00 – 18:00 (GMT +1:00) . Our working hours might vary on Public Holidays
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Yes, we provide free step by step support for all device users at the Hovatek Forum . We also provide free support on our Instant Messaging Service (IMS) platforms but step by step support sessions on these platforms is reserved for Private Support .
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The Hovatek IMS is a feature which enables you chat with a Hovatek representative using your favorite chat messengers. This feature is particularly useful during device related emergencies or support involving live step-by-step assistance. We currently support Skype and Website live chat. More messengers will be added on request.
Please note that step by step / live support via IMS is reserved for Private Support . Step by Step assistance is free for all at the Hovatek Forum
Our Contact details are:
- Skype: Hovatek
- PC chat: Click the chat icon at the bottom-right corner of this page
- Telegram: https://telegram.me/HovatekIMS_bot
- Facebook: http://facebook.com/hovatek
You can download Hovatek’s official mobile / PC app @ https://app.hovatek.com .
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Yes, and it works perfectly. This feature is called the Hovatek Live Remote Assistance Service (LRAS). Visit https://lras.hovatek.com to know more about this feature.
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Yes! To know more, visit our Private Support page .
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Hi.. Sir i need stock rom for mi tribe a500….
Hello Pals, please I need a flash file for tcl p650m
Good day Sir ! My name is nasir I need
the flash file of hotwav mobile phone model fone note5 color of the phone is black the phone just hook and I remove the battery after I put it back I on the phone is only showing me the name of the phone.pls Help me and send it.
we’ll be happy to help.
Have you registered at our forum?
some assistance pls..
i need some asiistance pls
what do you need assistance with?
Good evening sir, thanks for the your concern but i forgot to add that i have tried extracting with win zip and pea zip and even z zip i wil like you to put me on a vedio on how to extract an d the first stage of installation. thank you sir i realy appriciate
Good day every one please i need your assistance my system is 32bits and when ever i download mtk driod tools it comes in form of a rar or zip file type
good day sir i am having problem download mtk driod tools
what problem please?
pls sir i need solution on how to download tecno flash files
Download @ https://forum.hovatek.com/thread-311.html
Please I didn’t remember my pattern lock on my infinix 510 . Can you help me to unlock it
We can help.
create a new thread
see https://forum.hovatek.com/thread-514.html for how to create a thread