Frequently Asked Questions
- What is Hovatek?
- What services do you offer?
- What are Hovatek’s official working hours?
- Does Hovatek provide any free services?
- How does the Hovatek Instant Messaging Service (IMS) work?
- Where do I download Hovatek’s official mobile / PC app?
- Can Hovatek really fix my device without any physical access to it?
- What is Premium membership and how do I become a Premium member of Hovatek?
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—- Answers —-
Hovatek is a Nigeria-based firm which provides solutions to device (phones, laptops, tablets etc) related problems and questions.
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- Customer care services to all device users
- Sales of devices / accessories
- Repair / maintenance services
- Device related orientation / training
- Android development
Our Working hours are Mondays – Saturdays ; 09:00 – 18:00 (GMT +1:00)
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Yes, we provide free step by step support for all device users at the Hovatek Forum . We also provide free support on our Instant Messaging Service (IMS) platforms but step by step support sessions on these platforms are reserved for Premium Members only. For Non-Premium Members, IMS serves as a compass / pointer to the required information.
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The Hovatek IMS is a feature which enables you chat with a Hovatek representative using your favorite chat messengers. This feature is particularly useful during device related emergencies or support involving live step-by-step assistance. We currently support BBM, Whatsapp and PC chat. More messengers will be added on request by Premium Members.
Please note that step by step / live support via IMS is reserved for our Premium members only. Non-Premium members will only be given relevant links to information requested and support will not be live / instant. Step by Step assistance is free for all at the Hovatek Forum
Our Contact details are:
- Skype: Hovatek
- BBM: Hovatek
- PC chat: Click “Chat With Us” at the bottom-right corner of this page
- Helpline(s): +2348149906767
- Email [email protected]
- Facebook: http://facebook.com/hovatek
- Base Address: Oke-Afa, Isolo, Lagos, Nigeria 100264
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
* Upgrade to Premium Membership for Live Support: https://blog.hovatek.com/premium-membership
* Hovatek's Mobile app: https://app.hovatek.com
* Skype: Hovatek
* BBM: Hovatek
* BBM Channel: http://www.pin.bbm.com/C00403D80
* PC chat: Click "Chat With Us" at the bottom-right corner of this page
* Helpline(s): +2348149906767
* Email: [email protected]
* Facebook: https://facebook.com/hovatek